What is Vasiva Relay?
What Vasiva Relay is, the problem it solves, how the workflow runs, core capabilities, who it is for — and what it is not.
What is Vasiva Relay?
Vasiva Relay is a WhatsApp enquiry workflow product that acknowledges incoming enquiries, applies configured contact tags, notifies internal teams and records activity.
Also known as
Vasiva Relay is the same product referred to on the Vasiva parent brand site as Vasiva First Reply / First Reply.
Parent brand page: https://vasiva.co/products/first-reply
Workflow
- Acknowledge
- Tag
- Notify
- Track
Available today
- WhatsApp Web (browser extension)
- Configured acknowledgement replies
- Contact tagging
- Internal email notifications
- Activity logging
- Automation ON/OFF control
What Relay is not
- Not a bulk messaging platform
- Not a spam tool
- Not a generic chatbot
- Not a CRM replacement
- Not an ERP
- Not an autonomous sales agent
Who it is for
Businesses that receive customer enquiries through WhatsApp and need the repetitive first operational steps handled consistently.
Requires
- Google Chrome
- WhatsApp Web
- Vasiva Relay Chrome extension
- Authenticated Vasiva Relay workspace