WhatsApp business enquiry workflow: from message to follow-up

From inbound message to follow-up: a grounded WhatsApp business enquiry workflow with acknowledgement, tagging, notification and tracking.

What does a WhatsApp business enquiry workflow look like?

Vasiva Relay is a WhatsApp enquiry workflow product that acknowledges incoming enquiries, applies configured contact tags, notifies internal teams and records activity.

Vasiva Relay is the same product referred to on the Vasiva parent brand site as Vasiva First Reply / First Reply.

Workflow: Acknowledge → Tag → Notify → Track