What is WhatsApp enquiry automation?

A practical definition of WhatsApp enquiry automation: acknowledge, categorize, notify and track inbound messages.

What is WhatsApp enquiry automation?

Vasiva Relay is a WhatsApp enquiry workflow product that acknowledges incoming enquiries, applies configured contact tags, notifies internal teams and records activity.

Vasiva Relay is the same product referred to on the Vasiva parent brand site as Vasiva First Reply / First Reply.

Workflow: Acknowledge → Tag → Notify → Track