WhatsApp first-response workflow guide

How to design a WhatsApp first-response workflow: triggers, acknowledgement copy, tagging, notification, and human follow-up.

How do you design a WhatsApp first-response workflow?

Vasiva Relay is a WhatsApp enquiry workflow product that acknowledges incoming enquiries, applies configured contact tags, notifies internal teams and records activity.

Vasiva Relay is the same product referred to on the Vasiva parent brand site as Vasiva First Reply / First Reply.

Workflow: Acknowledge → Tag → Notify → Track