WhatsApp operations notification workflow

Turn inbound WhatsApp enquiries into workflow events, internal notifications and activity records for operations teams.

How can operations teams use WhatsApp enquiry workflows?

Vasiva Relay is a WhatsApp enquiry workflow product that acknowledges incoming enquiries, applies configured contact tags, notifies internal teams and records activity.

Vasiva Relay is the same product referred to on the Vasiva parent brand site as Vasiva First Reply / First Reply.

Workflow: Acknowledge → Tag → Notify → Track